Intake.Dental focuses on multilingual AI intake, clinical documentation, and 24/7 phone coverage. Dental Intel emphasizes analytics, production tracking, and patient engagement workflows for multi-location groups and DSOs. They solve different pain points.
| Feature | Intake.Dental | Dental Intel |
|---|---|---|
| Founder | Dr. Jordan Thomas, DMD (practicing dentist) | Enterprise SaaS team |
| Core focus | Multilingual intake, AI clinical notes, 24/7 voice coverage | Production analytics, team KPIs, patient engagement |
| Pricing | Solo $79.99 / Multi $179.99 / Autopilot $799.99 per month; Full PMS $500/mo flat — waitlist | $2,000–$20,000 per month tiered; per-user escalation |
| Target | Independent practices and small groups | Multi-location groups and DSOs |
| PMS integration | 30+ PMS systems via middleware hub | Direct integrations with Dentrix, Eaglesoft, Open Dental |
| Key differentiator | AI that thinks like a dentist — 29 languages, provider-style notes | Data warehouse surfacing unscheduled treatment and KPI alignment |
Provider-style clinical notes learning your documentation voice over 30 days. Voice AI in 29 languages. 3-tier insurance eligibility verification.
Production analytics, unscheduled-treatment reports, and team performance dashboards. Strong engagement tooling, but no clinical documentation AI.
Staff productivity, revenue, treatment-plan acceptance, outreach, and AI receptionist call analytics included in Autopilot.
Morning Huddle reports, Smart Schedule optimization, production tracking, and unscheduled-treatment identification across locations.
24/7 AI receptionist answers calls in 29 languages, schedules, and handles FAQs. SMS/email reminders included.
Patient engagement workflows — reminders, recalls, reactivations — at enterprise scale with strong template systems.
Universal middleware connecting 30+ PMS systems, including modern cloud PMS.
Direct integrations with Dentrix, Eaglesoft, Open Dental — mature and stable for enterprise-grade use.
A realistic cost comparison for a 7-person practice: Intake.Dental Autopilot = $9,599/year ($799.99 × 12). Dental Intel = roughly $33,576/year at the entry point (base plus extra licenses). These are different budget universes. Practices that want a complete Full PMS replacement from Intake.Dental at $500/month flat can join the waitlist on our pricing page.
Both platforms integrate with existing PMS systems rather than replacing them, so neither one is a migration in the classical sense — they're add-on layers. Switching from Dental Intel to Intake.Dental means re-routing your clinical and communication workflow through Intake.Dental's AI while losing Dental Intel's analytics dashboards. Switching the other way means gaining analytics but losing AI-powered clinical notes and multilingual voice.
Yes — they solve different problems and don't overlap significantly. Some multi-location groups run Dental Intel for analytics and Intake.Dental for intake, clinical notes, and voice AI. The bill is obviously higher, but the capability stacking is clean.
No. Dental Intel focuses on analytics, production tracking, and patient engagement. Clinical documentation AI is not part of their product.
Intake.Dental includes staff productivity, revenue, treatment-plan acceptance, and AI call analytics in the Autopilot tier — enough for most independent practices. It does not match Dental Intel's depth for multi-location DSO-scale production analytics.
Dental Intel. That is its core strength — surfacing unscheduled treatment, diagnosed-not-scheduled patients, and production gaps across locations. If that's your primary pain point, pay for it.
Choose Intake.Dental if bottlenecks include multilingual patient access, provider documentation burden, or after-hours call management — and you want flat, predictable pricing. Choose Dental Intel if your primary need is finding hidden production through analytics and team performance dashboards across multiple locations. Both integrate with your existing PMS rather than replacing it, so neither solution is one-size-fits-all.
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